The California Consumer Privacy Act of 2018 (the “CCPA”) provides consumers who are California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Your Right To Request Access to Specific Information and Data Portability
You have the right to request that CAULIPOWER, LLC (“CAULIPOWER”) disclose certain information about our collection and use of your personal information over the past 12 months. Once we receive your request and confirm your identity (we explain this process below), we will disclose to you:
Your Right To Request Deletions
You have the right to request that CAULIPOWER delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Categories of Personal Information Collected
CAULIPOWER has collected the following categories of personal information from its customers within the last 12 months:
Sources of Personal Information that We Collect
CAULIPOWER collects your personal information from you when you:
Purposes for Collecting Personal Information
CAULIPOWER may use the personal information we collect for one or more of the following business purposes:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
CAULIPOWER may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the past 12 months, CAULIPOWER has disclosed the following categories of personal information for a business purpose:
In the past 12 months, CAULIPOWER has disclosed your personal information for a business purpose to the following categories of third parties:
In the past 12 months, we have not sold any personal information.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights granted to you under the CCPA, please submit a request by calling 1-844-422-8544 and selecting option 1 or emailing firstname.lastname@example.org.
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a request related to your personal information. You may also make a request on behalf of your minor child.
Before we take action on your request, you will need to verify your identity. Upon receiving your request, we will send a verification code that must be provided to our customer service representative via the email to the address we have on file or via text message (message and data rates may apply) to the mobile number we have on file. We may require additional verification of additional PII when the request relates to personal information associated with the specific account. We cannot respond to your request if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you. We will only use personal information provided in this type of request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We will endeavor to respond to a request about your personal information within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing within the first 45 day period. If you have an account with us, we reserve the right to deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option (if no preference is indicated we reserve the right to contact you at our discretion). Any disclosures we provide will only cover the 12-month period preceding the receipt date of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
CAULIPOWER will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not do any of the following if you exercise your CCPA rights:
Changes to this CCPA Notice
We reserve the right to amend this CCPA Notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by e-mail or through a notice on our website.